Troubleshooting
Troubleshoot Unalgorithm and the extension
Fix missing controls, broken site modes, sign-in, saving, and update problems.
Current Unalgorithm experience4 sections
In this guide
1
Controls are missing
- 1Confirm the extension is installed and enabled.
- 2Check that the page is on a supported domain.
- 3Reload the tab after installing or updating.
- 4Open the extension and confirm you are signed in.
- 5Disable conflicting page-modifying extensions and retry.
2
A supported page looks broken
- 1Turn off the current mode.
- 2Reload the page.
- 3Update the extension and browser.
- 4Try the site's normal experience with Unalgorithm disabled.
- 5Report the site, page type, selected mode, browser version, and screenshot.
3
Saving or synchronization fails
- Confirm connectivity and account identity.
- Retry once from the original page.
- Check whether the source content is private, removed, or unsupported.
- Do not repeatedly click Save while an operation is pending.
4
Get support
Send info@mindsnet.org the extension version, browser, operating system, site and page type, selected mode, steps to reproduce, and a screenshot with private content removed.
Still need help with this guide?
Send feedback with the page, device, expected result, and steps to reproduce. Never send passwords, verification codes, or access tokens.
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